The Care Quality Commission’s (CQC’s) ratings programme, covering hospital care, social care and GPs, is extended to cover more than 800 additional providers. This includes independent doctors that offer primary care online.

All healthcare organisations in England that offer regulated care will be rated by the CQC, and will have to display their inspection ratings on their websites or business premises.

The ratings scheme has been ‘future-proofed’ to cover services that may develop in the future.

The change ensures that care services are aligned with the rest of the NHS. It also provides assurance to patients using digital GP apps offered by independent doctors.

The CQC is developing an approach for how it will rate these additional services, and will in the meantime continue to inspect these services and publish its findings.

Sir David Behan, Chief Executive of the CQC, said: “CQC already inspects and publishes reports for these additional services. The ability to award ratings to them will bring increased transparency for the public about the quality and safety of their healthcare.”

Further information is available on the CQC website.

If you would like to discuss the issues raised in this article and how it may affect your business, please contact a member of our Healthcare team.


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